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vopa
PostPosted: December 27th, 2018, 9:07 pm 
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Joined: December 27th, 2018, 8:33 pm
Posts: 1
why i can't download on gallery it's says sign up to download but i already have xwidget pro.. please fix this bug asap :cry: :cry: :cry: :cry: :cry: :cry: :cry:


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Jimking
PostPosted: December 28th, 2018, 3:50 am 
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Joined: December 5th, 2012, 5:52 pm
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I have already reported it to the dev.
Will be helpful if you also send an email to Tony to check your account.
Thank you

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Tony
PostPosted: December 28th, 2018, 10:27 pm 
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Joined: May 12th, 2012, 8:32 pm
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Hi , Please email your order ID or order Email address to support@xwidget.com, I will help you check, thanks.

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JohnBurns 999
PostPosted: January 2nd, 2019, 3:22 pm 
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Joined: July 30th, 2017, 8:20 am
Posts: 22
Same situation here - already sent message to Tony.


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JohnBurns 999
PostPosted: January 3rd, 2019, 6:19 am 
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Posts: 22
Still happening this morning. I even submitted an ADDITIONAL $11.99 to Avangate, to "upgrade" and got NO response. Their site is now changed and all screwed up evidently. What in the heck is going on??? This really needs to be fixed!!!
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Jimking
PostPosted: January 4th, 2019, 8:07 am 
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XWidget gallery need enabled the IE browser Cookies option in settings.

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JohnBurns 999
PostPosted: January 6th, 2019, 1:46 pm 
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Thanks, Jim. Since I don't use IE Browser, I completely ignore it. Used your advice and all it ok.
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